Shipping policy
Shipping Policy
Thank you for shopping with Arcavo. We are dedicated to providing a seamless shopping experience and delivering high-quality arcade machines, gaming equipment, and accessories safely and efficiently to your doorstep.
Please review our shipping policy below.
Shipping Area
We currently ship exclusively within the United Kingdom.
Order Processing Time
All orders are processed and prepared for shipment within 1–3 business days, Monday through Friday, excluding UK public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Time
To provide high-quality products at competitive prices, some of our products may be shipped directly from our trusted fulfillment partners.
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Processing Time: 1–3 business days
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Transit Time: 10–14 business days
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Total Estimated Delivery Time: 11–17 business days from the date your order is placed
Please note that delivery times are estimates and may occasionally vary due to courier delays, severe weather, customs procedures, or other circumstances beyond our control.
Shipping Costs
Standard UK Shipping: Free
There are no additional shipping charges for orders delivered within the United Kingdom.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and a tracking link.
Please allow up to 48 hours for tracking information to become active after your order has been dispatched.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Arcavo is not responsible for delays, failed deliveries, or other delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us at Support@arcavo.shop.
We will work with the shipping carrier to investigate the shipment and assist you in resolving the issue.
Contact Us
If you have any questions regarding your shipment or delivery, please contact us:
Email: Support@arcavo.shop
Store: Arcavo